Westbourne Team

The Venue, in the vibrant hub of Westbourne, Bournemouth, offers a haven of calm and indulgent luxury together with an inspiring energetic and creative environment.

Founder Emily Dillon, leads a highly talented and experienced team of therapists who create an outstanding experience,  providing an exceptional level of service to our valued clients. We offer an array of treatments, so whatever your needs may be, The Venue is the ‘one stop shop’ to looking and feeling fantastic, with the very latest aesthetic and non-surgical treatments available for both face and body.

Your health and wellbeing is our priority, but comfort and convenience is important too. With late opening hours until 9pm, a visual social media corner, iPads and mobile phone charges, life just got a little easier.

Meet the team


Salon Director & Founder

Emily has over 11 years’ experience in the beauty industry, her career has taken her as far afield as Australia where she worked with a well-known skincare brand learning from leading skin experts about the science of skin and rejuvenation techniques.

Upon returning to the UK, Emily set up her own business which went from strength to strength and after six years decided to expand into larger premises. The stunning new salon ‘The Venue’ has enabled her to offer a greater range of beauty and skin rejuvenation treatments for her loyal and valued clients. “I am extremely proud of what I and our fantastic team have achieved in the last 5 years of business. We have created a ‘one stop shop’ for everyone’s beauty needs. Whilst we are delighted with our success we are eager to develop our knowledge and skills as a team to ensure that we can offer our clients the very best and innovative treatments at a competitive price”.


Salon Director

Caroline has over 20 years experience in business development, management and investment and is a self motivated business woman and entrepreneur. As a dedicated customer of The Venue Salon in Wallisdown Caroline grew to know Emily, the team and saw an opportunity in how well the business operated.

“I was really impressed by Emily’s passion, drive and success with the Venue beauty Salon.
The whole team are enthusiastic, friendly and clearly enjoy what they do.

I’m excited to be part of The Venue Westbourne team, seeing the business grow and all the opportunities that it holds for the future”.

Our vision is to create a ‘one stop shop’ for anti-ageing and beauty therapy treatments using the latest technologies. We aim to offer a classic modern environment, making our client’s experience both a comfortable, effective and enjoyable experience.


General Manager

Jenna has over 11 years’ customer service experience. Her priority is to ensure clients have a wonderful experience at the salon from the minute they walk through the doors. “First impressions are everything and I want to ensure our clients always receive a warm welcome and know they are dealing with someone who can answer any questions they may have about our range of treatments.”

One of Jenna’s main focuses in the salon is marketing. “I like to keep up to date with all the latest marketing ideas, whether that’s on social medial or advertising I think it’s so important to stay current with all the knowledge of what happens behind the scenes.” Jenna always makes sure clients are kept up to date with the latest treatments and special offers and is a ‘whizz’ on social media. “No working day is every the same which is why I love most about my job. From welcoming new clients, catching up with regulars and being part of a fantastic group of ladies. I love watching the girls learn new things and grow as women as the time goes on.”

Since returning from maternity leave last year Jenna has stepped up more into her managerial role at the salon and has recently taken on a bigger role and is now General Manager at both Wallisdown and Westbourne. “I have such a fantastic relationship with all the girls, they make managing them a pleasure. I love having more of a responsibility at the both salons and being involved in everything behind the scenes!”



Salon Manager

Sevy has been in the beauty industry for 20 years. She started her beauty journey by training at the London Collage of Fashion. Where she achieved a Btec National Diploma in Beauty Therapy, the equivalent of a level 3. Whilst in London she got the pleasure of gaining experience working in Harrods and The Dorchester Hotel. 

These experiences taught Sevy the high standards that she prides herself on today. “If a jobs worth doing, it’s worth doing properly.” 

Sevy relocated from London to Bournemouth 5 years ago, where she has been working in a salon as a senior therapist, moving up to the manager of the Beauty department. 

She is now looking forward to bringing all her experiences to our Westbourne branch. “I’m really excited to join The Venue brand. I hope to be a great addition, and compliment the wonderful team at Westbourne.”



 Front of House 

Keira has over 4 year’s experience in customer service. Keira previously handled all aspects of reception & marketing working in hair salons. Starting her career at the age of 17, Keira is qualified in level 2 & 3 Beauty therapy. After working at Bournemouth’s leading spa’s & salon’s, Keira decided to take a step down as a therapist to continue following her career in front of house and marketing.

Keira is a great asset to the team with her beauty knowledge behind her – and with her welcoming personality, you will be in safe hands from the moment you walk through the salon doors.


Senior Therapist

Natalie holds Level 2 & 3 beauty therapy qualifications. With over 8 years of experience in the industry as well as 5 years experience (working for a premium skin care brand in Newcastle and Dorset). You will certainly be in good hands with our Senior Therapist; Natalie is trained in majority of our available treatments.

Starting her career at a hair and beauty salon, she soon proved her capability as she became manager of the salon. Natalie’s salon experience shines through her whether it be perfecting nail designs, or offering skincare advice.

Natalie’s favourite treatments are all things nails, lashes and working with her regular clients with their weekly course treatments. 

Natalie says “I’m really excited to join The Venue team, I can’t wait to expand my knowledge further afield to offer clients the latest machine technology treatments as well as developing my on-going love for beauty”.


Senior Therapist

Carla has been in the beauty industry for 18 years and is fully qualified in level 2+3 Beauty Therapy. She started her career working on board luxury cruise liners as a skin care therapist. She then furthered her career by working for Virgin Atlantic as part of their inflight beauty therapy team.

“I feel very passionate about my job and I have been very lucky to travel all over the world and experience different cultures and treatments within the industry. I don’t particularly have a favourite treatment as I love all areas of beauty.”

Carla has worked with many popular brands such as Dermalogica, Elemis and Eve Taylor. Over the years she has gained a wealth of knowledge and has worked with some amazing therapists.


Senior Therapist

Michelle has been in the beauty industry for  over 11 years and is both Level 2+3 qualified. Her favourite treatments are facials, eye treatments & nails. Michelle is fully certified in Dermalogica & is currently undertaking all her training in Medik8.

“I really love working at The Venue, we have such an incredible team. I look forward to meeting new clients and growing my own client base within the salon & also expanding my knowledge in the beauty industry.”


Senior Therapist

Ellie has 5 years experience in the beauty industry. She Specialises in dermaplaning and facials and is looking to further her skills in skincare.

“I love working as a beauty therapist and I am so happy to be working at the venue with a great team, I enjoy all treatments but I have a real passion for skincare. I’m always looking to learn new skills and we have amazing opportunities to do this at the venue, and I am always looking forward to meeting new clients.”



Danni has been in the beauty industry for 5  years, completing her level 2 apprenticeship working within a salon.

Originally training to become a professional dancer after her first year at university Danni decided it wasn’t for her. “I was unsure of what career I should pursue and after rediscovering my love for makeup, nails and all things beauty I decided to give it a go – and I have never looked back! “

Danni’s favourite treatments include nails, lash lifts and facial treatments and is hoping to progress her training to include semi-permanent makeup and lash extensions.

“The venue is an amazing salon with a great team and I am excited to grow my skills and experience within such a wonderful salon.”


Aesthetics Practitioner

Kylie has been in the beauty and aesthetics industry now for almost a decade and has a wealth of knowledge and experience in advanced skin treatments.
Kylie first started working with some of the best & innovative machines on the market; laser hair removal, radio-frequency micro needling  and chemical skin peels.
Kylie made the transition to aesthetics after many years as a senior therapist and has trained with some of the most prestigious doctors, nurses and anaesthetic practitioner‘s.
Kylie has a natural flair for enhancing her clients natural beauty, she is naturally artistic and believes that this has proved a real advantage in aesthetics procedures. Kylie’s priority is client care and safety, so you can rest assured you are in safe hands.